Infrastructure

System Status

All Systems Operational

This status page is manually updated and does not reflect real-time monitoring. We are working on integrating automated status reporting.

Service Status

API Gateway

Operational

Signal Collection

Operational

Processing Engine

Operational

Dashboard

Operational

Webhooks

Operational

Uptime target: 99.9% for cloud-hosted deployments, as stated in Terms §9.

Last updated: September 4, 2026

Incident history

Brief API latency spike

March 8, 2026

Elevated p99 latency on the /identify endpoint for approximately 4 minutes due to a ClickHouse compaction event. Resolved automatically. No data loss.

Resolved in 4 minutes

Scheduled maintenance window

February 22, 2026

Planned infrastructure upgrade to migrate Kafka brokers to new hardware. Rolling restart completed in 8 minutes with zero dropped messages.

Completed in 8 minutes

Database failover test

January 15, 2026

Scheduled failover test for ClickHouse cluster replication. Primary-to-secondary switchover completed in under 2 seconds. No customer impact.

No customer impact

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